Customer

Customer

Passengers, preferences and loyalty

The customer record holds the passenger, their saved addresses and payment methods, and their loyalty standing. Miles accrue automatically on completed trips and drive a priority tier that can earn a dispatch head start.

• Saved details

  Phone, default account and brand, saved addresses and tokenised payment methods — so a repeat booking is quick and correct.

• Loyalty & priority

  Miles accrue on trip completion and lift the customer’s priority tier; higher tiers can be given a dispatch head start (an opt-in).

• Special category passengers

  Children on school runs and dependents are handled with approved-driver preferences and the right safeguards.

API reference 55 operations · interactive — try them against the sandbox

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6 features in Customer

Customer Loyalty Miles

Customers accrue loyalty miles automatically on trip completion

Customer Merge Preferences

Per-customer toggle controlling whether their trip segments can be merged with other trips or excluded from multi-load o

Customer Saved Addresses

Per-customer address book entries with usage telemetry — pickup and destination counts, last-used timestamp

Customers

The Customer entity is the passenger record — first/last name, phone (normalised E.164), email, default account, default

Saved Payment Methods

Tokenised cards on file for a customer

Special Category Passengers

SCPs are passengers who travel under another customer's account — typically children on school runs, dependents in medic