Surge
Surge
Reward drivers for showing up when demand spikes
Surge detects clusters of unmet demand in real time and applies a transparent, capped uplift to fares in that area. The uplift is pooled and shared among the drivers who made themselves available — so surge rewards presence, not luck, and operators keep control of the caps, the curve, and where it runs.
- Real-time detection
Clusters of unmet demand are detected on the busy-area grid and opened as surge occurrences, with a shadow mode that previews the impact before anything goes live.
- Transparent, capped pricing
A configurable curve turns demand into a bounded uplift, locked at quote time — the fare a passenger is shown is the fare they pay.
- Pooled and shared with drivers
The uplift accrues to a pool and settles out to the drivers who were present and attended the area — surge as a driver-fairness mechanism, not a passenger penalty.